FREQUENTLY ASKED QUESTIONS
Our wooden watches are water-resistant for everyday wear, making them suitable for day-to-day use. Watches with steel cases offer greater water protection, but in general we recommend avoiding swimming or full submersion to protect the natural materials and keep your watch looking its best.
Yes — every wooden watch comes with a 2-year warranty. This covers the strap, mechanism, and any manufacturing faults, so you can shop with confidence.
We offer a 30-day return policy for all unworn items in their original packaging. Please contact our customer service team to initiate a return.
Our wooden watches are crafted from sustainably sourced wood and eco-friendly materials, ensuring both quality and environmental responsibility.
Yes — if your strap breaks, we will replace it. We want your watch to be enjoyed for years to come, so if you experience a strap issue, our team is here to help.
All Botanica wooden watches are battery-powered. This offers several benefits, including accurate timekeeping, low maintenance, and reliable everyday performance. Battery movements are ideal for customers who want a handcrafted watch that is easy to wear without the need for winding or regular adjustment.